Support / Customer setup workspace

Guided Solar Setup and Installation Progress

The guided setup module is being connected to the Django installation backend. Its role is to organise approved instructions, progress and support, not to encourage unqualified electrical work.

Open My InstallationsProfessional installation
Designed for

Who it's for

Customers with a supported installation guide and qualified service teams.

Where it fits

Part of the wider journey

Track guided setup steps, saved progress and requests for professional assistance.

The details

A closer
look.

What this part of SOLARGAGA does, what it helps you understand and where technical checks still matter.

01 / 03

One workspace for instructions and progress

The customer-facing workspace is designed around reviewed guides and ordered steps. When the installation backend is connected, the system can associate each session with a specific guide version and preserve progress across visits.

02 / 03

Not every step is customer-performed

The backend data model distinguishes customer actions from technician, Licensed Electrical Worker and information-only steps. Restricted tasks must remain restricted even when the frontend can display the relevant information.

Technician inspecting solar panels
Illustrative: trained professionals handle regulated installation steps
03 / 03

Support when a guide is not enough

The planned workflow links questions and evidence to the current installation session, enabling escalation to support or a technician visit where necessary. This workflow depends on published guides and the relevant Django API endpoints.

Interactive walkthrough

How it
works.

Choose a step to explore the workflow. This explains the experience using local content rather than live customer data.

Choose a step

Step 01 / 04

Sign in

Use the existing SOLARGAGA customer login, not a separate installation account.

Workflow preview

Integration in progress. Approved instructions and server-enforced permissions are required before customers can complete installation sessions.

Good to know

Your questions,
answered.

Can I perform electrical installation work using this guide?

The module does not authorise unqualified electrical work. Tasks marked for a technician or Licensed Electrical Worker must be performed or confirmed by the relevant professional.

Do I need an existing registered monitoring system?

The proposed backend model allows a session to begin without a linked CustomerSystem. Availability depends on published guides and completed API integration.

Is the workflow fully available today?

The frontend has been prepared. Guide matching, persisted session progress and support handling depend on the Django backend and approved guide content.

Explore more

Go a little further.

All features

Maintenance

Manage

Solar Monitoring

Manage
Ready when you are

Explore the setup workspace.

The customer-facing frontend is available for review. Starting an installation requires approved guides and connected backend services.

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SOLARGAGA digital tools do not replace professional technical checks.